Capgemini Chooses Singapore Over Hong Kong For New Head Office

SINGAPORE – Multinational business consultancy Capgemini has opened a regional headquarters in the city-state on Thursday after relocating key roles from Hong Kong, reported The Straits Times on Friday (30 September, SGT).

Previously, the French-based company had a head office in Hong Kong for its business in Asia Pacific, while the Singapore outlet was focused on operations in Southeast Asia

But now, Capgemini will offer its consultancy, digital transformation, and technology services from a new 13,390 sq ft office in Singapore’s Marina Bay Financial Centre (MBFC).

“There is a strong focus from the group to accelerate its growth in Singapore.” The company is also looking to expand organically or via acquisitions, said the business consultancy’s CEO for Asia Pacific Olaf Pietschner.

In September 2022, Capgemini purchased Aodigy Asia Pacific, a Singapore-based firm that offers customer relationship management (CRM) solutions.

Wendy Koh, Managing Director for Southeast Asia at Capgemini, revealed that Singapore is a vital growth pillar for the firm. And its key business segments here include telecoms, the public sector, and financial services.

Moreover, Pietschner said that Capgemini has a lot of multinational customers that are seeking help from the business consultancy on how to enter the ASEAN market. They come from sectors ranging from retail and consumer goods to manufacturing.

Notably, Capgemini’s revenue from Asia Pacific and Latin America combined surged by 41.5 percent year-on-year in 1H 2022 – the largest increase amongst the regions the consultancy operates in. In comparison, revenue from its primary market of France increased by only 12.8 percent on an annual basis.

Koh said the growth areas in Asia Pacific are in CRM, digital transformation, and workforce talent management, as well as streamlining of processes and supply chains.

Another big growth area is sustainability, with customers seeking help to become eco-friendlier.

“It could be strategy consulting to help utilities switch to renewable energy, it could be around helping banks to move to e-statements or to digitise internal processes, so there’s less paperwork,” Pietschner added.